www.parkguard.co.za

Owned and Operated by Technosult (Pty) Ltd

Effective Date: 14 March 2026

1. Introduction

Technosult (Pty) Ltd (“we”, “us”, “our”) owns and operates the website www.parkguard.co.za (“ParkGuard”, “the Website”) and the associated WooCommerce online store. We are committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of the Republic of South Africa.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and make purchases through our online store. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Website.

 

2. About Us

Company Name: Technosult (Pty) Ltd

Trading As: Parkguard

Website: www.parkguard.co.za

Country of Registration: Republic of South Africa

We supply parking reservation devices, parking security devices.

 

3. Information We Collect

We may collect the following categories of personal information:

3.1 Information You Provide Directly

• Full name and surname
• Email address
• Physical and postal address (for delivery purposes)
• Telephone and mobile number
• Payment information (processed securely via third-party payment gateways)
• Company name and VAT number (for business orders)
• Product reviews and feedback you submit
• Enquiries and communications sent to us

3.2 Information Collected Automatically

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the Website
• Referring URLs and search terms
• Cookie data and browsing behaviour (see Section 9)

3.3 Information from Third Parties

• Payment verification from payment processors
• Fraud detection and security data from third-party services

4. How We Use Your Information

We use the personal information we collect for the following lawful purposes:

• To process and fulfil your orders and deliveries
• To send order confirmations, invoices, and shipping updates
• To manage your customer account on WooCommerce
• To respond to your enquiries and provide customer support
• To process payments securely
• To send marketing communications (only with your consent)
• To improve our Website, products, and services
• To comply with legal and regulatory obligations
• To detect and prevent fraudulent transactions
• To send product reviews requests after purchase (with your consent)

5. Legal Basis for Processing (POPIA)

In terms of POPIA, we process your personal information on the following grounds:

• Contract: Processing is necessary to perform a contract with you (e.g., processing your order)
• Legal obligation: We are required by law to retain certain records
• Legitimate interest: To improve our services and detect fraud
• Consent: For marketing communications and non-essential cookies

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

6.1 Service Providers

• Payment gateway providers (e.g., PayFast, Peach Payments, or similar South African providers)
• Courier and logistics companies for order delivery
• Email marketing platforms (where you have consented to marketing)
• Website hosting and IT service providers
• Google Analytics and similar website analytics tools

6.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights or the safety of others.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

 

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by South African law (including the Companies Act, Tax Administration Act, and Consumer Protection Act). Typically:

• Order and transaction records: 5 years
• Customer account information: Duration of the account plus 3 years
• Marketing consent records: Until consent is withdrawn
• Website analytics data: 26 months

8. Security of Your Information

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse, alteration, or destruction. These measures include:

• SSL (Secure Socket Layer) encryption on all pages
• Secure payment processing through PCI-DSS compliant payment gateways
• Password-protected access to customer account areas
• Regular security updates and monitoring of our Website

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

 

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device.

9.1 Types of Cookies We Use

• Essential Cookies: Required for the Website and WooCommerce shopping cart to function
• Performance Cookies: Help us understand how visitors use our Website (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (only with your consent)

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Website and your ability to complete purchases.

 

10. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

• Right of access: Request a copy of the personal information we hold about you
• Right to correction: Request correction of inaccurate or incomplete information
• Right to deletion: Request deletion of your personal information (subject to legal retention requirements)
• Right to object: Object to the processing of your information for direct marketing purposes
• Right to withdraw consent: Withdraw consent for marketing communications at any time
• Right to lodge a complaint: Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within a reasonable timeframe and no later than 30 days.

 

11. Information Regulator of South Africa

If you believe your rights under POPIA have been infringed, you may contact the Information Regulator:

The Information Regulator (South Africa)

Website: www.inforegulator.org.za

Email: inforeg@justice.gov.za

Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

 

Technosult (Pty) Ltd

Trading as: Parkguard

Website: www.parkguard.co.za

Email: info@parkguard.co.za

Country: Republic of South Africa

 

13. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of the Website after changes have been posted constitutes your acceptance of the revised policy.

 

© 2026 Technosult (Pty) Ltd | www.parkguard.co.za | All Rights Reserved